Last Updated - August 19, 2016

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We at Everest work hard to produce a high quality product free of defects.
But in the event an issue does arise we have a lifetime warranty on all
Everest Products. That means every Everest product is warranted to be
free from defects in materials and workmanship for the life of the product
(excludes any applicable wheeled bags and luggage, which are warranted
for a period of 60 days from the original purchase date).

Our warranty is effective as long as the product is used for its intended
purpose under normal conditions. It does not apply to damage caused
by typical wear and tear, unreasonable use or neglect.

To obtain service simply return the product to the address below and
we’ll either repair or replace it upon inspection.

Warranty Service Center

655 S Santa Fe Ave
Los Angeles, CA 90021

Please make sure that shipping is prepaid, and include the following
with the product:

  • Your name, address, email and phone number
  • Description of the defect
  • Check payable to “Everest” for $9.50 ($14.50 for wheeled bags
    and luggage) to cover return shipping and handling
  • Proof of purchase


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